Where is this event ?
Seaton Reach, Coronation Drive, Hartlepool, TS25 1XN
This is the field next to The Open Jar, close to the play park.

What times is the event ?
Friday 3pm-11pm (Last Entry 7pm)
Saturday 12pm-11pm (Last Entry 5pm)

What times are the acts on ?
Set Times can be found at the bottom of this page!

Is it on the beach ?
No, its on grass right by the sea!

Do you do carers tickets for people with disabilities ?
Yes, of course we do!

How can i access carers tickets ?
Go back to our ticket page, on the tickets section and the day which you intend on attending, select the padlock symbol at the top then simply enter the code ‘ mycarer ’ and that will activate your free ticket which is at the bottom of the ticket selection.

What disability amenities do you have on site ?
All disabled customers and carers will be upgraded to VIP for FREE on the day with proof of disability. Our VIP offering includes fast track entry which will be close to the VIP area and sign posted on the day, a dedicated area with private bar, toilets and disability access toilets, extra seating available and a golden circle. We will also have a sectioned area for disability customers and their carers (This will be ground level). Please note this is a public site so is accessible to everyone however the site is on grass so some customers may find it difficult to move around the site.

Can i bring my own food and drink ?
No, we have lots of food and drink choices on site, keep an eye on our socials as we announce our chosen vendors. If you have any specific diety requirements please contact our socials and we will confirm if we have provisions for your needs.

Are children allowed to attend ?
Yes, of course! Under 16’s must be accompanied by a responsible adult.

Does my under 3 go free ?
Yes of course they do! We love to see little party animals!

What does VIP get me?
We have made some changes to the VIP after receiving your feedback! We have increased the size of the VIP and included a dedicated seating area as we realise last year got a little tight! VIP’s get…Fast Track Entry, Dedicated VIP area to the side of the stage with posh loo’s, private bar, increased drinks selection including cocktails, food options available, golden circle access which is at the front of the stage.

Are dogs allowed ?
Yes, but they must be kept on a lead at all times. We will have water facilities available by the front gate for them, please remember to pick up your poop please!

Is parking available ?
Yes we have parking across the road from the actual site, please follow signage and drive carefully. Parking is
charged at £5 all day for festival goers only. Advance Parking tickets will be available closer to the time.

Instructions for drop offs ?
The will be an on site drop off point, please follow signage on site and drive with care and do not stop on the main road.

Can i bring chairs or blankets ?
Yes chairs and blankets will be allowed on site, you will be asked to not sit close to the front as this is a standing event. There will be a dedicated chair area behind the dance floor area, please follow signage and stewards. We are making some essential changes to 2024 with dedicated walk ways around seating areas with more space available.

Are the bands real ?
They are real bands of course but they aren’t the actual bands, but they do a pretty good impression as we only book the best!

Can i buy paper tickets ?
YES, These will be available soon from chosen outlets, keep posted for more details.

Do you have concession spots available ?
Yes, please contact openjaroffice@gmail.com

Can i get a refund if i can’t attend ?
No sorry! We will only refund tickets if the event is cancelled, you can sell your tickets on to others though.

Can i sell my ticket on ?
Yes, you just need to give them the QR code for entry, please beware of scammers though we cannot be held responsible for people selling tickets on and scamming people.

Can i leave and come back in ?
No sorry! We operate a no pass out system in the event of public safety, we may make exceptional circumstances from time to time, for urgent reasons.

What’s the weather going to be like ?
Hopefully glorious, keep everything crossed!

What’s the bar system ?
We run a token system on the bars, this means you will be required to purchase drinks tokens to then use them at the bars, we do this because of safety of money on site and also internet signal on card readers can be poor on site so we find having our internet signal in one confined space works better. You can use cash and card to buy tokens, cash tends to be a lot faster. We will have advanced drink tokens available to buy, we will notify you when these become available this is another feature we are adding after your welcomed feedback. To redeem purchased tokens please head to the token booth with your QR code.

Is there a soft drinks only stall ?
Yes, we have a cash and card soft drinks only bar for those who don’t want to stand in bar queues.

What time will thing close ?
Token booth will close at 2230, the bar will close at 2245, please be mindful when buying tokens and only buy what you need. Music will stop at around 2300, food stalls will serve until 2300 and rides until 2245.

What food and stalls are on site ?
TBC

Can i use cash and card at the stalls ?
Yes.

Coming as a family ?
If you are coming as a family or with a minor we have a dedicated family and under 18’s lane, this lane is wider to keep families together, our aim is to keep the family lane at a steady pace incase little ones are getting a bit grouchy. Under 18’s will be given a different coloured wrist band so they can easily be identified at the bars and also around site should they become detached. We ask all parents to write their phone numbers on the inside of their childs wrist band just incase they do get lost. Our lost children will be on the right hand side as you enter the site with our great medical team who are highly trained and qualified to deal with these type of situations, so please keep your phone on loud and fully charged just incase we need to contact you, your children’s safety is our priority.

How much are drinks?

£6 pints and spirit & mixer

How much are drinks?

£6 pints and spirit & mixer

Any other queries please feel free to contact us ?

info@blockrockinevents.co.uk